Delivery Information From TSMG

Will usually dispatch within 1 working day of receiving cleared payment.
Standard Delivery (Royal Mail 1st Class)
Liability shall not pass to the seller in the event of any delay caused by the delivery agent used.
www.thesewingmachineguy.co.uk shall have no liability to you in respect of any delay or failure to deliver a product due to circumstances beyond our reasonable control, including (without limitation) delay or failure caused by adverse weather, strikes or transport problems.

Return postage payable by buyer and item must be returned within 10 days of receipt,in the packaging it was received and in the condition It was sent out.There will be a 20% restocking fee after this period up to 30 days.

I will not honour refunding postage costs if you do not retain the original packaging. If you have discarded or misplaced the packing, suitable replacement packaging will have to be found by yourself. If you return the machine in unsuitable packing leading to the machine being damaged it is not the responsibility of my company thus leaving the liability costs to the customer. I do not collect from outside the UK and will not pay for deliveries back to me from outside of the U.K.